Get In Touch With Us

We'd love to hear from you. Whether you have a question, a suggestion, or simply want to share your thoughts, our team is here and ready to help. We believe good communication makes everything better, and that starts with being easy to reach.

How to Reach Us

The quickest and most reliable way to contact us is by sending an email. We read every message that comes in and aim to respond within two working days. Please be as clear as possible about your query so we can give you the most helpful reply.

Send your message to: info@festivalinafactory.co.uk

What Can You Contact Us About?

There's no strict list — if something is on your mind, feel free to write to us. That said, here are some of the most common reasons people get in touch:

• General questions — Not sure about something you've read on the site? Ask away.
• Feedback and suggestions — Spotted something that could be improved, or have an idea you'd like to share? We genuinely welcome that kind of input.
• Corrections — If you believe any information on our pages is inaccurate or out of date, please let us know. We take accuracy seriously and will look into it promptly.
• Partnerships and collaborations — Interested in working with us in some capacity? Drop us a line and tell us a bit about what you have in mind.

A Few Things to Keep in Mind

We do our best to respond to every message, but please allow a little time during busy periods. If you haven't heard back within three working days, it's worth checking your spam or junk folder, as our reply may have landed there.

Want to know more about who we are and what drives the work we do? Visit our about us page for a fuller picture of our background and values.

We're Listening

Your feedback genuinely shapes how we grow and improve. Whether your message is a quick note or a detailed query, we treat every one with care. Don't hesitate — reach out today and we'll get back to you as soon as we can.